Our Focus: Lean Culture

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Lean Culture

Our job is to help you do more with less.

Find fresh content weekly on “Lean” ways to key your organization strong and agile.

Are Your Statements Making You Vulnerable?

"Honesty is the first chapter in the book of wisdom." – Thomas Jefferson 2020 has been a crucible for businesses of all sizes. Alberta businesses know that we've been among the hardest hit, with many facing a long winter on the brink of insolvency. The Federal...

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This Simple Diagram Identifies How You Waste Money

The beating heart of Process Improvement is identifying and eliminating waste. Waste comes in 1 of 8 forms, and its visibility can range from blatantly obvious to systemically ingrained and challenging to pinpoint. Isolating those ingrained wastes—which is how the...

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Hoshin kanri, Part II

We need to be more strategic with our decision-making, maybe now more than ever before. Instead of just bringing the staff into a room and open-endedly telling them to “strategize,” use a tried-and-true formula. Last week, we introduced the model of Compass Management...

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Hoshin kanri, Part I

Vision is not usually the problem. It's common to develop your vision in the boardroom, the elusive "why" of your business—but far more challenging to make it the agent of change at every level.  Hoshin kanri, a Japanese term coined during the Second World War...

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Pandemic Leadership

"The quality of a leader is reflected in the standards they set for themselves." – Ray Kroc The culture we create for our teams is ultimately what binds us together and keeps our revenues flowing. As leaders, we need to make sure that this engine of our company is...

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The Power of Failure

"If failure is not an option, then neither is success." – Seth Godin Failure is the best teacher. When it comes to Process Improvement and growing our bottom line, failure is invaluable. The goal for failure is fast, cheap, and often. With each failure, we do a...

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Marketing During a Pandemic

"Even when you are marketing to your entire audience or customer base, you are still simply speaking to a single human at any given time." – Ann Handley  How do you acquire new customers in a pandemic? Will the customers you've always had keep coming back? Will any...

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Virtual Doesn’t Need to Mean Disconnected

  "The one thing I've personally learned is you've got to get ahead of the curve, don't try to deny it or put your head in the sand, and wish for the best. These are the times when a culture and an organization gets tested." – Michael Hansen, CEO of Cengage  We're...

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What Are We Saving Money On Right Now?

"You must gain control over your money, or the lack of it will forever control you." – Dave Ramsey If you aren't eternally vigilant about your expenses, they will creep up. It's a silent and deadly law that makes Process Improvement a necessarily ongoing endeavour....

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HR in the Age of COVID-19

 "At the end of the day, you bet on people, not on strategies." – Lawrence Bossidy In the last few months, your team has probably surprised you. Some reacted to this crisis in unexpected ways and others have risen to the occasion with remarkable purpose and clarity. ...

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