”If you define the problem correctly, you almost have the solution.“ – Steve Jobs
HLH specializes in helping organizations reach their full potential. Let us help you improve operational efficiency so you can save the cash you need.
Richard Houle
Partner
What was your first job?
A carpenter’s assistant working for my dad. I loved every minute of it!
How would your team describe you if you weren't around?
The detail guy, very reliable, and a strong sense of work/life balance
Bob Hahn
Partner
What is your hidden talent?
Artistic. I love sculpting; forging metal and glassware, like gates and vases.
How would your team describe you if you weren't around?
High energy, visionary and big picture thinker, and strategic
Big picture thinker, excellent negotiation skills, client focused, growth driven and thrives when facing new challenges.
Trevor Lukey
Partner
What is your hidden talent?
I can solve the Rubik’s cube in a minute and a half.
How would your team describe you if you weren't around?
Positive and a problem-solver. Tall.
Darlene Wright | CA
Principal
My celebrity crush is…
Brad Pitt….still!
How would your team describe you if you weren't around?
Easy going and personable.
Responsive, client-focused and fun to be around.
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Underused Housing Tax (“UHT”)
Underused Housing Tax for Canadian residents—explained here.
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Affordability Payments
Who is Eligible for Affordability Payments? There are two general groups of Alberta residents who are eligible for these support payments: Families with children under 18 years of age. Residents who are 65 years of age or older. Additionally,...
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Sharpen Up Your Meetings
“The longer the meeting, the less is accomplished.” – Tim Cook Try this at your next meeting: look around the room and add up the hourly salary of each attendee in your head. If you don’t know, then ballpark it. Add about 25% for payroll extras. Get an hourly figure...
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Avoiding Business Disruption This Winter
“It’s about making choices. Some are easy. Some are hard. And some will make you question everything.” – Tim Cook With COVID-19 circulating freely, many of us have felt the sting directly in our staffing levels already. Those who haven’t should expect it this winter....
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Here’s How to Use Empty Office Space
Is your office feeling a little sparse lately? A lot of business people are finding themselves standing in the middle of empty desks, sometimes row upon row, while their intended occupants are working from their kitchen tables. While the work is getting done...
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Are Your Statements Making You Vulnerable?
"Honesty is the first chapter in the book of wisdom." – Thomas Jefferson 2020 has been a crucible for businesses of all sizes. Alberta businesses know that we've been among the hardest hit, with many facing a long winter on the brink of insolvency. The Federal...
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This Simple Diagram Identifies How You Waste Money
The beating heart of Process Improvement is identifying and eliminating waste. Waste comes in 1 of 8 forms, and its visibility can range from blatantly obvious to systemically ingrained and challenging to pinpoint. Isolating those ingrained wastes—which is how the...
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Hoshin kanri, Part II
We need to be more strategic with our decision-making, maybe now more than ever before. Instead of just bringing the staff into a room and open-endedly telling them to “strategize,” use a tried-and-true formula. Last week, we introduced the model of Compass Management...
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Hoshin kanri, Part I
Vision is not usually the problem. It's common to develop your vision in the boardroom, the elusive "why" of your business—but far more challenging to make it the agent of change at every level. Hoshin kanri, a Japanese term coined during the Second World War...
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Pandemic Leadership
"The quality of a leader is reflected in the standards they set for themselves." – Ray Kroc The culture we create for our teams is ultimately what binds us together and keeps our revenues flowing. As leaders, we need to make sure that this engine of our company is...
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